1. Introduction
Majestic Tours ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a booking, or use our travel services. Please read this policy carefully.
2. Information We Collect
We may collect the following types of information:
- Personal identification information: Name, email address, phone number, and mailing address when you register, book a tour, or contact us.
- Booking and payment information: Tour preferences, travel dates, payment details (processed securely through our payment partners), and passport/travel document details where required.
- Technical and usage data: IP address, browser type, device information, pages visited, and time spent on our website to improve our services.
- Communications: Records of your inquiries, feedback, and correspondence with us.
3. How We Use Your Information
We use the information we collect to:
- Process and manage your tour bookings and payments.
- Send booking confirmations, itineraries, and important travel updates.
- Respond to your inquiries and provide customer support.
- Improve our website, services, and user experience.
- Send promotional communications (with your consent) about tours, offers, and events.
- Comply with legal obligations and protect our rights.
4. Sharing of Information
We may share your information with trusted third parties only as necessary to provide our services: payment processors (e.g., Razorpay) for secure transactions, service providers who assist with travel arrangements, and legal or regulatory authorities when required by law. We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Payment transactions are encrypted and processed through certified payment gateways.
6. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your experience, remember your preferences, and analyze site traffic. You can manage cookie settings through your browser. Disabling certain cookies may affect the functionality of the site.
7. Your Rights
Depending on applicable law, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict certain processing of your data.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a supervisory authority.
To exercise these rights, please contact us using the details below.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Booking and transaction records may be retained for a longer period as required by law.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Majestic Tours
Email: info@majestictours.in
Mobile: +91-9897295950
Address: LG 7, MG Tower, Fatehabad Rd, Bansal Nagar, Tajganj, Agra, Uttar Pradesh 282001, Agra, UP, India, 282001